IT

Our tailored services are designed to optimise your digital infrastructure, ensuring reliability, security, and innovation.

Why Choose Avita for IT Solutions?
  • Innovative Approach

    Avita stands at the forefront of technology, offering cutting-edge solutions that adapt to the evolving IT landscape. Embrace innovation with us as we craft bespoke strategies to propel your business forward.
  • Proven Expertise

    Trust in our extensive experience and a proven track record in delivering successful IT solutions. Avita combines technical expertise with a client-centric approach, ensuring your unique business needs are met with precision and excellence.
  • Reliability and Support

    Benefit from our reliable services and ongoing support, ensuring that your IT infrastructure remains robust, secure, and ready for the challenges of the digital age. Choose Avita for a reliable IT solution that grows with your business.
About
IT Solutions at Avita

Elevate your business's digital experience with Avita's comprehensive IT Solutions, a dedicated suite tailored to optimise your operational efficiency and technology infrastructure. At the core of our offering is the seamless integration of Microsoft 365, providing your organisation with a powerful and collaborative platform for communication, productivity, and secure information exchange.

Service and Support

We understand that seamless IT operations are crucial for your business success. Our labour-inclusive service and support contracts are designed to ensure your systems run smoothly and efficiently, allowing you to focus on what you do best.

Comprehensive IT Service Contracts
Our comprehensive service contracts provide you with the peace of mind that comes from knowing your IT infrastructure is in expert hands. We offer:

  • Labour-Inclusive Support: All necessary labour for issue resolution and maintenance is included, eliminating unexpected costs and ensuring predictable budgeting.
  • Guaranteed SLAs: We commit to Service Level Agreements (SLAs) that guarantee timely resolution of any issues, minimising downtime and maintaining productivity.
  • Proactive Maintenance: Regular system checks and preventative measures to identify and resolve potential problems before they impact your operations.
  • Tailored Solutions: Customisable service packages to suit the specific needs and requirements of your business, whether you need comprehensive coverage or support for specific areas.

Retainer Contracts for Ad-Hoc Support
For businesses that require flexible support options, our retainer contracts offer:

  • Guaranteed Response Times: Enjoy the confidence of knowing that expert help is available when you need it, with guaranteed response times to address urgent issues promptly.
  • Cost-Effective: Pay for a set number of hours each month, ensuring you have access to expert support without the commitment of a full service contract.
  • Scalable Services: Easily adjust the level of support based on your evolving business needs, whether you require more assistance during busy periods or less during quieter times.

Cyber Security and Business Continuity

We understand just how important data is to the running of your business. If the worst happens, you need to know you are prepared – that is where Avitagroup can help. We deliver comprehensive Business Continuity and Disaster Recovery Solutions to ensure your business remains resilient in the face of any emergency.

Comprehensive Business Continuity Solutions
Our business continuity solutions are designed to not only minimise the impact of disasters but also to help you develop a flexible approach to day-to-day operations, allowing you to plan for and avoid potential problems. Our offerings include:

  • Disaster Recovery Planning: Robust strategies to quickly restore operations and minimise downtime in the event of an unforeseen disruption.
  • Flexible Operations Management: Guidance and tools to ensure your business can continue running smoothly under any circumstances.
  • Backup Systems: Solutions ranging from individual machine backups to fully managed business continuity plans.
  • Tailored Packages: Customisable support packages designed to meet the unique needs and budgets of organisations of all sizes.
  • Cyber Security Services
    Protecting your data from cyber threats is crucial. Our cyber security services include:

  • Threat Detection and Prevention: Advanced monitoring and proactive measures to identify and mitigate potential cyber threats before they can cause harm.
  • Security Policies Implementation: Development and enforcement of security policies that adhere to industry standards and certifications such as ISO and CyberEssentials.
  • Employee Training: Education and training programmes to equip your staff with the knowledge and skills to recognise and respond to cyber threats.
  • Certifications and Compliance: We ensure your business meets the highest security standards, including ISO and CyberEssentials, giving you peace of mind that your data is protected.
  • Managed Services

    Over the past few years, even small businesses have seen the benefits of managed services, and Avitagroup has been at the forefront of helping clients realise these advantages. We assist in migrating systems to the cloud, providing comprehensive consultation, meticulous planning, seamless migration, and ongoing hosting and management.

    Our Managed Service Offerings
    Our managed services portfolio includes a wide range of products under our Halo range, delivering a full suite of solutions tailored to meet your business needs:

  • Cloud Migration and Management: Expert guidance and support for migrating your systems to the cloud, ensuring a smooth transition and continuous optimisation.
  • Email Hosting: Reliable and secure email hosting solutions that keep your communications running smoothly.
  • Web Content Filtering: Advanced filtering systems to protect your network from unwanted content and potential threats.
  • Office 365 Customisation: As a Microsoft partner, we provide the full Office 365 suite, customised to fit the specific requirements of each client.
  • Comprehensive Support: Our dedicated support team is always ready to assist, ensuring your systems operate flawlessly and any issues are promptly addressed.
  • Hardware and Software

    We provide a comprehensive range of hardware and software solutions tailored to meet your specific requirements. Our long-term relationships with market-leading manufacturers and our expertise in custom systems ensure you get the best technology for your business.

    Laptops and Desktops
    We offer a wide selection of laptops and desktops to suit any specification requirements. Our services include:

  • Market-Leading Brands: Supplying top brands to meet your business needs, whether it’s a single device or a large-scale deployment.
  • Apple Devices: Providing a range of Apple products, including laptops, tablets, and desktops, to ensure you have the best tools at your disposal.
  • Global Rollouts: Expertise in delivering pre-configured, customised workstations on a global scale, ensuring consistency and reliability across your organisation.
  • Servers
    Our extensive experience with server technology ensures you receive the best solutions for your on-premise needs:

  • Expert Knowledge: From the days of Banyan Vines and NetWare to the latest server technologies, our expertise spans the evolution of server systems.
  • Cloud and On-Premise Solutions: While many businesses migrate to the cloud, we recognise the ongoing demand for on-premise systems and provide tailored solutions to meet this need.
  • Comprehensive Support: Our trained technicians can advise on and supply server hardware, including UPS protection, cooling, and power solutions, backed by ongoing support as part of a maintenance package.
  • Networking
    To ensure your network performs at its best, we offer a range of high-quality networking devices and solutions:

  • Top Brands: Supplying devices from Cisco, HP, and Netgear to ensure reliable and efficient network performance.
  • Scalable Solutions: From small 8-port switches for branch offices to multi-rack systems with full fibre or 10Gb capabilities and beyond, we provide scalable solutions to meet your growing needs.
  • Competitive Pricing: Leveraging our extensive experience, we deliver the best products at the lowest prices, exceeding your expectations in both performance and cost.
  • Our Suppliers
    Process
    • 01.

      Initial Consultation

      Arrange meeting, collect project details, listen to client, note existing infrastructure.
    • 02.

      Requirements Analysis

      Analyse data, define technical specs, select equipment, outline installation plan.
    • 03.

      Client Review and Approval

      Present proposal, address concerns, make adjustments, obtain formal approval.
    • 04.

      Equipment Installation and Testing

      Schedule installation, coordinate with client, install equipment, test functionality, provide training.

    Interested in our IT solutions?

    Ready to elevate your business with cutting-edge IT solutions? Click now to connect with Avita and discover how our tailored approach, powered by Office 365 and proactive backup solutions, can revolutionise your digital landscape. Let’s embark on a journey of innovation together!

    Find out more
    FAQs

    The initial consultation involves discussing your project needs, objectives, budget, and timeline. We'll listen to your requirements and gather relevant information to develop a tailored solution.

    Absolutely! Your input is invaluable during this phase. We encourage open communication and welcome any feedback or additional information you have that will help us tailor the solution to your specific requirements.

    The duration of equipment installation varies depending on factors such as the scope of the project and the complexity of the equipment involved. We'll provide you with a detailed timeline during the planning phase to set clear expectations.

    We provide ongoing support and maintenance services to ensure the continued optimal performance of the installed equipment. Whether you have questions, need troubleshooting assistance, or require upgrades, our team is here to help.

    Contact Us

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    Get in touch with us by filling out the form below. We look forward to assisting you!